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Archive for October 18, 2012

Preparing for an HVAC Emergency

It is 4 a.m., and the phone rings. The building’s boiler has failed, and it is 20 degrees outside. Technicians will not be able to repair the failure in a few hours. It will be days or weeks until repairs are complete or a new boiler is in service, assuming one is available for installation and delivery. Now what?

It is essential to have emergency-preparedness plans that include HVAC equipment failure. While many organizations have general emergency-preparedness plans designed, they must not forget about HVAC equipment failure! With a plan, the above situation could have been much easier to resolve and would have limited system downtime to just a few hours, minimized disruptions to building occupants and operations, and eliminated almost the entirely the risk of damage to the building and its systems.

What insight does Bruner have on this topic for you? We asked our operations manager for some tips on this situation and he suggests “Hopefully, you have a preventative maintenance program in place and as a result, already have the funds set aside for this inevitability. Your service provider should have noted the boiler’s condition on their last several maintenance summaries and during a quarterly meeting should have relayed that it was a major cause for concern that needed immediate attention. Preferably, your service provider and trusted partner should have identified the specific concerns and had contingencies in place so that this didn’t happen to begin with. Ideally, identifying redundancy or areas where it is missing should be a part of every comprehensive maintenance program so that you don’t find yourself in this situation.”

Boiler failures aren’t the only HVAC emergencies that can occur – don’t forget to address central chillers, individual-area HVAC systems, and also to be aware of temporary changes in the way occupants use a building which can create conditions where the existing HVAC system no longer can meet the needs of the application. As always, Bruner can help your organization develop a comprehensive maintenance program to avoid and prepare for an HVAC emergency.

Meet Bruner’s Service Estimator Team!

Similar to our employee spotlight that we have each month, this month we will be highlighting two of Bruner’s service estimators – Lowell McElroy and Steve Price. Both Lowell and Steve estimate equipment repairs for the service department based on site visits, call-in business, and preventative maintenance or service call recommendations from a technician’s suggestions. They have also worked with engineers to help strategize for job preparation and execution. Let’s dig a little deeper in to each of their individual fun facts!

Lowell McElroy:

Lowell is going on his 14th year here at Bruner, and his favorite part of the job is that most days are different and he gets to meet and talk to new people. In his free time, he enjoys a little R&R, travel baseball, boating, and spending time with his family and friends. When it comes to food, he “likes it hot!”. Lowell cheers for the Steelers and his favorite season is fall. Surprisingly, his favorite vacation spot is home, but he also enjoys traveling to Tennessee and on occasion the beach.

Steve Price:

Steve has been with Bruner for 4 years, and his favorite part of the job is that it has allowed him to morph into many roles. Another aspect that he enjoys are the great co-workers that he gets to work with every day. Steve is currently enrolled as a full time student as well, working towards earning a degree in psychology. While he has been in customer service positions for half of his life, he can’t wait to get into psychology because it is something that has always been a dream of his. Steve’s favorite sports team is the Ohio State Buckeyes, and his favorite day of the week is Saturday. Lucky for him, his favorite holiday is just around the corner as it is Halloween. On a final note, Steve believes trust is an important value and is sure to instill this in is daughter as he watches her grow up.