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Boiler Replacement: Start to Finish in 4 Days

On Friday, February 17, around noon, Service Technician Steve Haag received a call from the Kroger regional office in Westerville indicating that they had a leak into the first floor offices below the mechanical room. Haag’s immediate action was to find the leak and identify its cause. Once at the Kroger office, he found that the leak was coming from their thirty-year-old Ajax fire tube boiler.

Project Engineer Chip Neville was contacted to come up with options for which to rectify the situation. “A repair of that style boiler requires special certification welding that only a couple of people in central Ohio have,” Neville said. “Unfortunately, our certified technician was out of town on another service until late the following week.” By the time he arrived at the Kroger office at about 2:30pm, Haag had the system opened and they found more than just a few tubes were leaking.

The two deduced that a repair was not an option and turned their focus toward a new system. Neville had checked options on his way over with Kevin McGovern Associates and Herbert & Conway, and while on site, he received pricing from both. With those costs in mind, the Bruner team discussed options with Kroger representatives with regards to equipment availability, efficiency, cost, and timing.

By 5:00pm that day, Neville presented firm budgets and a recommendation to Kroger’s Senior Engineer, Eric Wagonknecht, with a target of having the new boiler in place by the end of the following week.

Wagonknecht asked the Bruner team to proceed with a modular boiler option called EVO by Hamilton Engineering. Thanks to Kevin McGovern and the late night put in by the Hamilton Engineering team, the boiler was ordered and its assembly started by 6:00pm.

After tremendous effort by the entire Bruner team, the system was ready to be started by the end of the day Thursday – less than one week after discovering the problem. By 10:00am on Friday morning, the Bruner team had the heat back on in the building just as outdoor temperatures dropped. The replacement even managed to increase system efficiency from 76 to 95 percent.

Thanks to the Bruner team for their incredible diligence and efficiency in delighting our customer with excellent service: Steve Haag, Larry Carver, Don McNeal, and Rocky Carr, with assistance from Kevin McGovern Associates and Hamilton Engineering.

If you’re worried about your mechanical systems, check out our e-book for 9 tips to keep them in tip-top shape!

Glenn Hagler Enjoys Customer Focus

Glenn Hagler

Glenn Hagler isn’t one for titles, but when he has to have one, he’s the Director of Business Development for Bruner. That means his job is to help our customers identify and quantify the value of their energy efficiency opportunities. “I get to help them save money and the environment,” Hagler said. He enjoys getting to focus solely on our customers. “When we do it right – and we normally do – we help them improve their facilities, reduce their energy consumption, and develop a trusted, long-term partnership with Bruner.” Despite all the great work he has done with our customers thus far, Glenn still considers himself “the new guy,” having only been with the company for less than one year.

,p>When he’s not working, Glenn likes to play tennis and golf, but he really cherishes the opportunities to watch his kids compete and succeed, whether the competition is in sports, arts, or academics. “It’s all good!” Glenn said – a saying that rubbed off on him from close colleague Eric Kuns. Glenn also enjoys football Saturdays when he can watch the Ohio State Buckeyes, indulging in desserts, and vacationing at the beach.

Glenn also shared a story with me regarding the dog he bought for his children and nearly killed in a headstand accident, but I’ll leave out the gory details.

Excelling with Energy Dashboards

Many software programs come with dashboard features these days, and many facilities professionals fail to use this feature to the fullest potential.

What are dashboards, anyway?

Dashboards are a great way to turn raw data into actionable, presentable information that’s easy to share with others. The visualization dashboards provide can also be particularly effective and useful for tying several sets of data together and better impacting you bottom line.

Why should I, as a facility manager, use dashboards?

I’m sure you know that facilities are not perfect when it comes to operations and processes. Constant improvement and maintenance is necessary. Dashboards provide you with additional insight into the processes of your building, which in turn allow you to uncover new ways to make your facility run more efficiently.

What’s so special about dashboards?

The availability of intelligent instrumentation enable facility managers to extract much richer facility operational data than in the past. In the past, you may have integrated your data in a spreadsheet, and that spreadsheet may have even contained some pattern and trend visualizations thanks to spreadsheet tools. However, today’s dashboards take this visualization to the next level. Now you’re able to include multi-dimensional charts, time-series charts, gauges, and other displays, which make it easier for your audience to focus on key performance indicators.